Critical decisions for crisis management: An introduction

Mario COCCIA

Abstract


In the presence of crisis, such as global COVID-19 pandemic crisis, governments have more and more take critical decisions to cope with consequential environmental threats in the presence of highly restricted time. This chapter provides a simple description of techniques of decision making in different environments/conditionsof crisis management and how that process is influenced by manifold social, economic and/or technical factors; ultimately it is presented how the approach of improvisation can support the process of decision-makingto cope with unforeseen and new events, rapid changes, turbulent environment and/or specific situations of emergency.

Keywords. Critical decision, Decision making, Decision support, Uncertainty, COVID-19, Crisis management, Problem solving, Bounded rationality, Improvisation.

JEL. F21, F68, O53, K23.

Keywords


Critical decision; Decision making; Decision support; Uncertainty; COVID-19; Crisis management; Problem solving; Bounded rationality; Improvisation.

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DOI: http://dx.doi.org/10.1453/jsas.v8i1.2181

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