Application of Fuzzy Multi-Criteria Decision Making Methods on Six Sigma Projects Selection

Engin ÇAKIR

Abstract


Abstract. Six sigma method widely applied in production and service businesses is known as a project-oriented method. In six sigma method, selection of the prior project among others can be considered as a multi -criteria decision making problem. The conducted literature review has revealed that there is a large number of methods to select six sigma projects. It is more appropriate to use fuzzy multi-criteria decision making methods in project selection since evaluation criteria of six sigma projects include uncertainties. The aim of this study is to select the most appropriate project as a result of evaluating the projects by Fuzzy VIKOR, Fuzzy TOPSIS and Fuzzy COPRAS as methods of fuzzy multicriteria decision-making and integrating the ranking scores obtained from each method by Copeland method. The proposed method has been implemented in a large scale production company, operating in Aydın ASTİM Organized Industrial Zone.

Keywords. Six Sigma Projects, Fuzzy VIKOR, Fuzzy TOPSIS, Fuzzy COPRAS, Fuzzy AHP, Copeland Method.

JEL. M11, C44, L20, C02, D70, O22.


Keywords


Six Sigma Projects; Fuzzy VIKOR; Fuzzy TOPSIS; Fuzzy COPRAS; Fuzzy AHP; Copeland Method.

Full Text:


References


Adams, C. W., Gupta, P. ve Wilson, C. E. (2003) Six Sigma Deployment, Six Sigma Deployment, Elsevier: ABD.

Akıllı, A., Atıl, H. ve Kesenkaş, H. (2014) Çiğ Süt Kalite Değerlendirmesinde Bulanık Mantık Yaklaşımı, Kafkas Üniversitesi Veteriner Fakültesi Dergisi, c. 20, s. 2, ss. 223–229.

Akpolat, H. (2004) Six Sigma in Transactional and Service Environments, Gower Publishing Limited: Burlington.

Aktaş, H. ve Çağman, N. (2005) Bulanık ve Yaklaşımlı Kümeler, Çankaya Üniversitesi Fen-Edebiyat Fakültesi - Journal of Arts and Sciences, c. 3, s. 1, ss. 13–25.

Akyüz, G. (2012) Bulanık VIKOR Yöntemi ile Tedarikçi Seçimi, Atatürk Üniversitesi İktisadi ve İdari Bilimler Dergisi, c. 26, s. 1, ss. 197–215.

Alavala, C. R. (2008) Fuzzy Logic and Neural Networks - Basic Concepts and Applications, New Age International Publishers: India.

Albayrak, B. (2009) Proje Yönetimi ve Analizi, Nobel Yayın Dağıtım: Ankara.

Alnıak, M. O. (2011) Proje Yönetimi, Beta Basım-Yayım Dağıtım A.Ş.: İstanbul.

Anbari, F. (2004) Success Factors in Managing Six Sigma Projects, Proceedings of PMI Research, ss. 1–14.

Antucheviciene, J., Zavadskas, E. K. ve Zakarevicius, A. (2012) Ranking Redevelopment Decisions of Derelict Buildings and Analysis of Ranking Results, Economic Computation & Economic Cybernetics Studies & Research, c. 46, s. 2.

Aplak, H. S. (2010) Karar Verme Sürecinde Bulanık Mantık Bazlı Oyun Teorisi Uygulamaları, (Yayımlanmamış doktora tezi), Gazi Üniversitesi Fen Bilimleri Enstitüsü: Ankara.

Aslan, D. ve Demir, S. (2005) Laboratuvar Tıbbında Altı-Sigma Kalite Yönetimi, Türk Biyokimya Dergisi, c. 30, s. 4, ss. 272–278.

Aytaç, E. (2011) Kalite İyileştirme Sürecinde Bulanık Mantık Yaklaşımı ile Hata Türü ve Etkileri Analizi ve Uygulama Örneği, (Yayımlanmamış doktora tezi), Adnan Menderes Üniversitesi Sosyal Bilimler Enstitüsü: Aydın.

Bañuelas, R., Tennant, C., Tuersley, I. ve Tang, S. (2006) Selection of Six Sigma Projects in the UK, The TQM Magazine, c. 18, s. 5, ss. 514–527.

Barutçugil, İ. (2008) Proje Yönetimi, Kariyer Developer: İstanbul.

Bass, I. (2007) Six Sigma Statistics with Excel and Minitab, The McGraw-Hill Companies: New York.

Baş, T. (2003) Altı Sigma, Kaliteofisi Yayınları: Ankara.

Başkaya, Z. (2011) Bulanık Doğrusal Programlama, Ekin Yayınevi: Bursa.

Baykal, N. ve Beyan, T. (2004a) Bulanık Mantık - Uzman Sistemler ve Denetleyiciler, Bıçaklar Kitabevi: Ankara.

Baykal, N. ve Beyan, T. (2004b) Bulanık Mantık - İlke ve Temelleri, Bıçaklar Kitabevi: Ankara.

Behara, R. S., Fontenot, G. F. ve Gresham, A. (1995) Customer Satisfaction Measurement and Analysis Using Six Sigma, International Journal of Quality & Reliability Management, c. 12, s. 3, ss. 9–18.

Bellman, R. E. ve Zadeh, L. A. (1970) Decision-Making in a Fuzzy Environment, Management Science, c. 17, s. 4, ss. 141–164.

Betsi, H. E. (2002) Transactional Six Sigma and Lean Servicing - Leveraging Manufacturing Concepts to Achieve World-Class Service, ST. Lucie Press: Florida.

Bilgen, B. ve Şen, M. (2012) Project Selection Through Fuzzy Analytic Hierarchy Process and a Case Study on Six Sigma Implementation in an Automotive Industry, Production Planning & Control, c. 23, s. 1, ss. 2–25.

Bojadziev, G. ve Bojadziev, M. (2007) Fuzzy Logic for Business, Finance, and Management, World Scientific Publishing Company: Singapore.

Breyfogle, F. W. (2003) Implementing Six Sigma - Smarter Solutions Using Statistical Methods, John Wiley & Sons: New York.

Breyfogle, F. W., Cupello, J. M. ve Meadows, B. (2001) Managing Six Sigma: A Practical Guide to Understanding, Assessing, and Implementing the Strategy That Yields Bottom-Line Success, John Wiley & Sons, Inc.: ABD.

Browne, C. (2013) Pairwise Analysis, http://www.youtube.com/watch?v= dhv6o9ubHC0, Erişim Tarihi: 18.10.2014.

Brue, G. (2002) Six Sigma for Managers, McGraw-Hill: New York.

Brue, G. (2006) Six Sigma for Small Business, Entrepreneur Media: Wisconsin.

Buckley, J. J. ve Eslami, E. (2002) An Introduction to Fuzzy Logic and Fuzzy Sets (Advances in Intelligent and Soft Computing), Springer-Verlag: Heidelberg.

Büyüközkan, G. ve Öztürkcan, D. (2010) An Integrated Analytic Approach for Six Sigma Project Selection, Expert Systems with Applications, c. 37, s. 8, ss. 5835–5847.

Capital. (2003) Six Sigma Zamanı, http://www.capital.com.tr/liderlik/six-sigma-zamani-haberdetay-1338, Erişim Tarihi: 31.10.2014.

Chang, D. (1996) Applications of the Extent Analysis Method on Fuzzy AHP, European Journal of Operational Research, c. 2217, s. 95, ss. 649–655.

Chen, C.-T. (2000) Extensions of the TOPSIS for Group Decision-Making Under Fuzzy Environment, Fuzzy Sets and Systems, c. 114, s. 1, ss. 1–9.

Coronado, R. B. ve Antony, J. (2002) Critical Success Factors for the Successful Implementation of Six Sigma Projects in Organizations, The TQM Magazine, c. 14, s. 2, ss. 92–99.

.....................

Tanaka, K. (1997) An Introduction to Fuzzy Logic for Practical Applications, Springer: New York.

Taşkın, S. (2013) Fizik Makaleleri: Heisenberg Belirsizlik İlkesi, http://www.fizikmakaleleri.com/2013/02/heisenberg-belirsizlik-ilkesi.html, Erişim Tarihi: 21.08.2014.

Tekin, M. (2008) Sayısal Yöntemler, Selçuk Üniversitesi İİBF: Konya.

Teknomo, K. (2014) Analytic Hierarchy Process (AHP) Tutorial, http://web.cjcu.edu.tw/~lcc/Courses/TUTORIAL/AHP Tutorial.doc, Erişim Tarihi: 28.11.2014.

Tektaş, M. (2014) Bulanık Mantık, http://tektasi.net/wp-content/uploads/2014/01/Bulanik-Kumeler.pdf, Erişim Tarihi: 01.02.2015.

Thomsett, M. (2005) Getting Started in Six Sigma, John Wiley & Sons, Inc.: New Jersey.

Timor, M. (2010) Yöneylem Araştırması, Türkmen Kitabevi: İstanbul.

Timor, M. (2011) Analitik Hiyerarşi Prosesi, Türkmen Kitabevi: İstanbul.

Top, S. (2009) Toplam Kalite Yönetimi Bağlamında Sürekli İyileştirme Anlayışı, Beta Basım-Yayım Dağıtım A.Ş.: İstanbul.

Turan, A. H., Şenkayas, H. ve Başaloğlu, C. (2008) Altı Sigmanın Kobilerde Farkındalılığı, Ayırt Edici Faktörler ve Uygulama Karakteristikleri: Aydın İlinde Ampirik Bir Değerlendirme, Afyon Kocatepe Üniversitesi, İ.İ.B.F. Dergisi, c. X, s. II, ss. 57–78.

Ulucan, A. (2004) Yöneylem Araştırması, Siyasal Kitabevi: Ankara.

Westland, J. (2003) Project Management Guideline, Method123 Ltd.: ABD.

What Is Six Sigma? (2013)http://www.isixsigma.com/new-to-six-sigma/getting-started/what-six-sigma, Erişim Tarihi: 18.11.2014.

Wilson, M. P. (1999) Six Sigma: Understanding the Concept, Implications and Challenges, Advanced System Consultants, Advanced Systems Consultants: ABD.

www.haus.com.tr. (2014) HAUS Tanıtımı, Aydın.

Yang, T. Y. T. ve Hsieh, C. (2008) Six-Sigma Project Selection Using National Quality Award Criteria and Fuzzy Multiple Criteria Decision-Making Method, Expert Systems with Applications, c. 36, ss. 7594–7603.

Yaralıoğlu, K. (2015) Bulanık Mantık, http://www.deu.edu.tr/userweb/ k.yaralioglu/dosyalar/bul_man.doc, Erişim Tarihi: 04.01.2015.

Yazdani, M., Alidoosti, A. ve Zavadskas, E. K. (2011) Risk Analysis of Critical Infrastructures Using Fuzzy COPRAS, Ekonomska Istrazivanja, c. 24, s. 4, ss. 27–40.

Yıldırım, B. F. ve Önder, E. (2014) İşletmeciler, Mühendisler ve Yöneticiler için Operasyonel, Yönetsel ve Stratejik Problemlerin Çözümünde Çok Kriterli Karar Verme Yöntemleri, Dora Yayınları: Bursa.

Yıldız, A. (2014) Proje Geliştirme/Planlama, Avrupa Birliği Genel Sekreterliği, http://www.ua.gov.tr/docs/default-source/erasmus-/proje-planlama-ve-proje-yönetim-süreçleri-1.pdf?sfvrsn=0, Erişim Tarihi: 26.12.2014.

Young, T. L. (2007) The Handbook of Project Management: A Practical Guide to Effective Policies, Techniques and Processes, Kogan Page Publishers: ABD.

Yüksel, H. (2012) Evaluation of the Success of Six Sigma Projects by Data Envelopment Analysis, International Journal of Business and Management, c. 7, s. 13, ss. 75–84.

Zadeh, L. A. (1965) Fuzzy Sets, Information and Control, c. 8, ss. 338–353.

Zadeh, L. A. (1975) The Concept of a Linguistic Variable and its Application to Approxirqate Reasoning-I, Information Sciences, c. 8, ss. 199–249.

Zadeh, L. A. (1988) Fuzzy Logic, Computer, c. 21, s. 4, ss. 83–93.

Zadeh, L. A. (1994) Soft Computing and Fuzzy Logic, Software, IEEE, c. 48, s. November, ss. 48–56.

Zavadskas, E., Kaklauskas, A., Turskis, Z. ve Tamosaitiene, J. (2009) Multi-Attribute Decision-Making Model by Applying Grey Numbers, Informatica, c. 20, s. 2, ss. 305–320.

Zimmermann, H. J. (2001) Fuzzy Set Theory and Its Applications, Springer: Delhi.




DOI: http://dx.doi.org/10.1453/jsas.v4i1.1263

Refbacks

  • There are currently no refbacks.


Bookmark and Share


....................................................................................................................................................................................................................................................................................................................................... Journal of Social and Administrative Sciences - J. Adm. Soc. Sci. - JSAS - www.kspjournals.org

ISSN: 2149-0406

Editor: editor-jsas@kspjournals.org   Secretarial: secretarial@kspjournals.org   Istanbul - Turkey.

Copyright © KSP Library